Agents, you either HAVE a TC, or you ARE the TC.
New file processing timelines
All files submitted by 2:30 PM CT will be processed same business day.
All files submitted after 2:30 PM CT will be processed by 10 AM the following business day.
There are "3 triggers" that will ensure that your new file is being processed
Complete the Submit A New File intake form - This should take less than 3 to 5 minutesÂ
Provide us with access to all necessary documents that are currently available
Provide email addresses for the lender, title, co-op agent and your clients